Support


FAQs

How long does it take to capture and create the 3D model?

It takes between 1.5-2hrs to scan a property (depending on the size). Scann3d will have the final product back to you, ready for use within 24hrs.

Can it be uploaded directly to Realestate.com.au and Domain.com.au

Yes, the 3D Tours can be uploaded to both Realestate.com.au and Domain.com.au

How can I share the 3D Tours?

We provide a simple link that is easily implemented onto your website or shared via mobile and web. Your 3D Tours are accessible from anywhere in the world at any time.

Is it mobile and tablet friendly?

The 3D Tours are accessible on all Android devices and Apple devices running iOS 8 or higher.

What type of privacy settings do you provide?

We can password protect the property if the vendor would like security settings applied to the model of their house. In this instance, only prospective clients who have the password can access the 3D Tour. If you want your scan to be removed, we can do that too.

What kind of technology is used?

We use cutting edge 3D visualisation techniques that enables us to scan the interior of any property. Our scanners use a combination of infrared and photogrammetry in order to build the 3D Tours.